Please check your tracking code first, you can find it in your email. Check your tracking code on our order tracker .
If you are advised to pick up your package or they have failed to deliver it, please contact the concerned shipping company (can be seen in the 17track website). They have more information than we do.
Please note during COVID-19 shipping may have a slight delay. This is in control of your national/local post office.
If you still have questions you can always contact us at support@retrovision-eyewear.com